JB Casino Privacy Policy

This Privacy Policy governs the collection, processing, protection, disclosure, and destruction of personal information provided by users of the JB Casino platform. The operator respects user privacy and implements robust measures to safeguard data against unauthorised access or misuse. All data processing activities are conducted based on informed user consent. This document outlines how personal information is handled, stored, and protected in compliance with applicable laws in India. Users are encouraged to review this policy carefully before using the services.

Privacy and Data Protection

The operator collects personal information necessary to provide gaming and betting services, including:

  • Full name, date of birth, and contact details
  • Identification documents for verification purposes
  • Financial information for transactions and withdrawals
  • Device and location data for security and compliance
  • Gameplay history and account activity logs

This information is collected to verify identity, process transactions, prevent fraud, comply with legal obligations, and improve service quality. Technical and organisational measures are implemented to protect data, including encryption protocols, secure servers, access controls, and regular security audits. The operator adheres to data protection standards recognised in India.

User Rights

Users have the right to:

  • Access their personal information held by the operator
  • Request correction of inaccurate or incomplete data
  • Request deletion of personal information, subject to legal retention requirements
  • Withdraw consent for data processing where applicable
  • Lodge complaints regarding data handling practices

All requests can be submitted through the designated support channels provided on the website. The operator commits to responding to such requests within a reasonable timeframe in accordance with Indian data protection laws.

Use of Collected Information

Personal information collected through the platform is processed for specific, lawful purposes:

  • Account Management: Creating and maintaining user accounts, verifying identity, and managing account settings
  • Transaction Processing: Facilitating deposits, withdrawals, and payment processing through authorised financial services providers
  • Service Delivery: Providing access to gaming products, sports betting markets, and promotional offers
  • Compliance and Security: Meeting legal and regulatory obligations, preventing fraud, money laundering, and underage gambling
  • Communication: Sending transactional messages, service updates, and marketing communications where consent has been provided
  • Analytics and Improvement: Analysing user behaviour to enhance platform functionality, game offerings, and user experience
  • Customer Support: Responding to queries, resolving disputes, and providing technical assistance

All processing activities are conducted transparently and in accordance with the purposes disclosed at the time of collection. Users retain the right to object to certain processing activities, including marketing communications, at any time.

Access to Information

Users can access, update, or request deletion of their personal information through their account settings or by contacting customer support. The operator provides mechanisms for users to:

  • View and download personal data held in their account
  • Correct inaccurate or outdated information
  • Request deletion of data, subject to legal retention obligations
  • Export account history and transaction records

By using the platform, users consent to security verification procedures that may include document checks, identity validation, and transaction monitoring. Payment processing is conducted through authorised third-party payment service providers who process financial data in accordance with their own privacy policies and security standards. Users acknowledge that payment data is shared with these providers to facilitate transactions. Requests for data correction or deletion are processed within a reasonable period, typically within 30 days of receipt. Certain information may be retained for legal, regulatory, or dispute resolution purposes even after account closure.

Protection of Children’s Privacy

The platform is strictly intended for users aged 18 years and above. The operator does not knowingly collect or process personal information from individuals under the legal gambling age in India. Age verification measures are implemented during the registration process, including document verification requirements.

The operator acknowledges that it cannot independently verify the age of all users without receiving proper identification documents. Users are required to provide valid proof of age during account verification. If the operator becomes aware that a minor has provided personal information or created an account, immediate action will be taken to:

  • Suspend or terminate the account
  • Delete all personal data associated with the minor
  • Prevent further access to the platform
  • Refund any deposits made, where applicable

Parents or legal guardians who discover that a minor has accessed the platform using their credentials or payment methods should contact customer support immediately. Upon verification of such cases, the operator will delete the minor’s data and take appropriate measures to prevent recurrence. The operator encourages parents to supervise online activities and utilise parental control tools to restrict access to gambling websites.

International Data Transfers

Personal information collected through the platform may be transferred to, stored in, or processed by third-party service providers and partners located outside India. These transfers are necessary to provide gaming services, payment processing, customer support, and technical infrastructure.

By using the platform, users consent to the international transfer and processing of their personal data. The operator ensures that all partners and service providers who receive personal information:

  • Implement adequate security measures to protect data
  • Process information only for the purposes specified in this policy
  • Comply with confidentiality obligations and data protection standards
  • Enter into data processing agreements that safeguard user privacy

Data transfers are conducted in accordance with applicable legal frameworks and industry standards. Users acknowledge that data protection laws in other jurisdictions may differ from those in India. The operator takes reasonable steps to ensure that transferred data receives a level of protection consistent with the commitments outlined in this policy. Users who do not consent to international data transfers should refrain from using the platform.

Use of Cookies

Cookies are small text files stored on a user’s device that enable the platform to recognise repeat visitors, remember preferences, and collect information about browsing behaviour. The operator uses cookies and similar tracking technologies for the following purposes:

  • Essential Cookies: Required for basic platform functionality, including login authentication, session management, and security features
  • Performance Cookies: Collect anonymous data about how users interact with the website to identify technical issues and improve performance
  • Functional Cookies: Remember user preferences, language settings, and customisation options to enhance user experience
  • Analytics Cookies: Track user behaviour, page views, and navigation patterns to analyse trends and improve content offerings
  • Advertising Cookies: Deliver targeted promotional content and measure the effectiveness of marketing campaigns

Cookies are typically retained for a period of one year from the date of placement, unless deleted earlier by the user. Users can manage cookie preferences through their browser settings or third-party tools. Disabling certain cookies may affect platform functionality and limit access to specific features. The operator does not use cookies to collect personally identifiable information without user consent. Third-party cookies may be placed by external service providers, including payment processors and analytics platforms, which are governed by their respective privacy policies.

Acceptance of Privacy Policy

By accessing or using the platform, users acknowledge that they have read, understood, and agree to be bound by the terms of this Privacy Policy. Acceptance is demonstrated through:

  • Completing the registration process and creating an account
  • Continuing to use the platform after policy updates
  • Providing personal information through forms, account settings, or customer support channels

The current version of this policy, as published on the website, supersedes all previous versions and governs the relationship between the operator and users. In the event of any conflict between different language versions of this policy, the English version shall prevail. Users who do not agree to the terms outlined in this document should discontinue use of the platform immediately and request account closure through customer support. The operator reserves the right to update this policy at any time to reflect legal, regulatory, or operational changes. Users are responsible for reviewing the policy periodically to remain informed about data handling practices. Failure to review updates does not exempt users from compliance with the revised terms.

Third-Party Privacy Practices

Personal information may be shared with third-party service providers and partners in specific circumstances:

  • Legal Obligations: Disclosure to law enforcement, regulatory authorities, or government agencies when required by law, court order, or legal process
  • Dispute Resolution: Sharing information with legal advisors, arbitrators, or mediators in connection with disputes, claims, or litigation
  • Service Providers: Transferring data to payment processors, identity verification services, customer support platforms, and technical infrastructure providers who facilitate platform operations
  • Business Transfers: Disclosure in connection with mergers, acquisitions, asset sales, or corporate restructuring, where user data may be transferred to successor entities

All third-party recipients are listed in the terms and conditions or disclosed separately through service agreements. Where third parties are not explicitly listed, users will be informed of the purpose and scope of data sharing before information is disclosed. By providing personal data, users consent to such sharing for the purposes outlined above.

The operator ensures that third parties:

  • Process information only for specified purposes
  • Implement appropriate security measures
  • Comply with confidentiality obligations
  • Adhere to data protection standards consistent with this policy

The operator is not responsible for the privacy practices of third parties once information has been lawfully disclosed. Users should review the privacy policies of third-party service providers independently.

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