JB collects only the data needed to provide and improve services, meet legal duties, and protect users.

Personal data collected

• Identity and age details: name, date of birth, country of residence, government ID details as permitted by law.
• Account and usage details: username, account settings, gameplay and betting history, preferences, communication records.
• Transaction information: payment method, UPI ID or bank reference, tokens or masked card details handled by payment providers.
• Technical data: IP address, device identifiers, browser and OS, app version, log files, cookies and similar technologies.
• Location data: approximate location derived from IP for compliance and fraud prevention.
• Verification documents: photo ID and address proof for KYC and age checks.

Why the data is collected

• To create and manage the user account and provide online services.
• To process deposits, withdrawals, and resolve payment issues.
• To perform KYC, age and identity verification, and risk checks.
• To prevent fraud, secure systems, and ensure responsible gaming controls.
• To comply with applicable law and regulatory requests.

Protection measures

• Encryption in transit and at rest, secure key management, and tokenisation by certified payment providers.
• Access controls, role-based permissions, multi-factor authentication, and activity logging.
• Vendor due diligence, confidentiality agreements, and periodic security testing.
• Data minimisation, purpose limitation, and retention schedules aligned to legal requirements.

User rights

• Access: request a copy of personal information.
• Correction: update inaccurate or incomplete data.
• Deletion: request erasure where permitted by law and contracts.
• Consent controls: withdraw consent for optional processing such as marketing.
• Grievance: raise concerns through the grievance mechanism published on the website.

Compliance

• JB processes personal data in line with India’s Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and applicable SPDI Rules, and follows international good-practice standards such as GDPR principles.

JB uses personal information only for lawful, specific purposes and in a transparent manner.

Key purposes

• Account servicing and support: registration, authentication, profile management, and customer assistance.
• Payments and withdrawals: processing transactions, chargeback handling, reconciliation, and accounting.
• Verification and security: KYC, age checks, fraud monitoring, and incident response.
• Service improvement: troubleshooting, quality assurance, personalisation of user experience, and feature development.
• Analytics: aggregated statistics on website performance, usage patterns, and product metrics.
• Marketing: sending updates and offers subject to consent and opt-out controls.
• Compliance: responding to legal requests, audits, and dispute resolution.

Legal bases

• Consent, performance of a contract, legal obligation, and legitimate interests as allowed by law and balanced against user rights.

Users can access, update, or delete personal information through account settings or by submitting a privacy request using the channels published on the website. Identity verification may be required to protect the account.

Requests and procedures

• Access: receive a summary of personal data and processing categories.
• Correction: update profile fields directly or submit a request for items locked from self-edit.
• Deletion: request erasure of eligible data. Certain records must be retained for legal, tax, fraud prevention, or bookkeeping obligations.
• Timing: JB aims to respond within a reasonable time as required by applicable law.

By using the services, the user consents to security checks and to payment data being processed by payment providers for authentication, fraud control, and settlement.

The website and services are for persons aged 18 and above. JB does not knowingly collect personal data from minors and cannot always verify age without documents.

If a parent or legal guardian informs JB that a minor has provided information, the account will be blocked and the personal data will be deleted as required by law, subject to necessary retention for legal or security reasons. Proof of authority may be requested to process such a request.

Personal data may be processed in countries outside India where JB or its service partners operate. Using the website and services constitutes consent to such transfers, subject to applicable law.

Safeguards

• Contractual protections that require confidentiality, purpose limitation, and security.
• Technical measures such as encryption and access controls.
• Transfers only to partners that commit to standards comparable to those required under Indian law and relevant international norms.

This document sets out general rules for handling personal information. Where the law requires stricter protection, the law will prevail. JB may interpret or update the scope of these rules to reflect legal changes, security needs, or operational requirements.

This disclaimer applies once the user accepts the Privacy Policy by signature, acceptance, or accession, including account creation, ticking consent boxes, or continued use of the services.

Cookies are small files stored on the device to remember settings and recognise a browser. JB uses cookies and similar technologies for statistics, behaviour analysis, personalisation, and website improvement.

Details

• Types: essential, functional, analytics, and marketing cookies.
• Retention: up to 1 year unless the user clears browser storage earlier.
• Controls: manage preferences through browser settings and the cookie banner or preferences tool where available.
• Third parties: some analytics or advertising cookies are set by approved partners who must follow confidentiality and security obligations.

By using the website or services, the user fully accepts this Privacy Policy and consents to the collection and processing described here. The current version published on the website prevails over any previous versions.

Continued use after an update indicates acceptance of the revised policy, subject to additional consent where required by law.

Personal data may be shared with third parties where required by law, for dispute handling, or to perform agreements. Typical recipients include payment processors, KYC and identity verification providers, fraud prevention and risk partners, analytics services, cloud hosting, customer support tools, and marketing platforms where consent applies.

The categories of partners and purposes are listed on the website wherever possible. If not listed, users will be informed of the purpose and scope at the point of collection. Providing data constitutes consent to such sharing. Partners are required to use the data only for the stated purposes and maintain confidentiality and security.

The website may contain links to external websites and services that have their own privacy policies. JB is not responsible for how those websites collect, use, or disclose personal information.

Users should review the privacy statements on any external site before providing data and proceed with caution when leaving this website.