Responsible Gaming

Gambling always carries the risk of financial loss. There are no guaranteed wins, and you should never bet money you cannot afford to lose.

JB Casino helps you control your betting behaviour through several practical measures:

• Set deposit limits before you start playing. Decide how much you can afford to spend.
• Take regular breaks. Set time limits for your gaming sessions.
• Never chase losses. Accept that losses are part of gambling.
• Do not gamble when you feel stressed, depressed, or under the influence of alcohol.
• Keep gambling separate from your daily responsibilities and financial obligations.
• Track your spending. Review your account history regularly.
• Use our reality check feature to monitor how long you have been playing.

When you follow these principles, you can enjoy gambling as entertainment without harming your financial stability or emotional wellbeing. Responsible gaming protects you and your loved ones.

Gambling addiction is a serious condition that affects mental health, relationships, and financial security. Recognising the warning signs early can help you seek support before problems escalate.

Key indicators of problematic gambling behaviour include:

• Spending more money and time on gambling than you originally planned
• Feeling restless or irritable when trying to reduce or stop gambling
• Repeatedly attempting to cut down or quit gambling without success
• Lying to family members or friends about the extent of your gambling activities
• Borrowing money or selling possessions to fund your betting
• Neglecting work, studies, or family responsibilities due to gambling
• Gambling to escape problems or relieve feelings of anxiety or depression
• Chasing losses by continuing to bet in an attempt to recover money
• Experiencing mood swings, sleep disturbances, or loss of appetite
• Feeling guilty or ashamed about your gambling habits but continuing anyway

If you recognise several of these signs in yourself or someone you care about, professional help is available. Gambling addiction can be treated successfully when addressed early.

Combating gambling addiction requires awareness, practical strategies, and sometimes professional support. JB Casino provides tools and recommendations to help you maintain healthy gambling habits.

Practical steps to prevent and address gambling problems:

• Use deposit limits on your account. Set daily, weekly, or monthly caps on how much you can deposit.
• Activate self-exclusion if you feel you are losing control. This temporarily blocks access to your account.
• Set session reminders and time limits. Take mandatory breaks during extended play.
• Avoid gambling when you are experiencing emotional distress or financial pressure.
• Do not use gambling as a way to make money or solve financial problems.
• Keep separate bank accounts for gambling and everyday expenses.
• Share your concerns with trusted friends or family members who can provide support.
• Remove saved payment methods from your account to create a deliberate pause before deposits.
• Seek professional counselling or join support groups designed for gambling addiction.
• Contact our customer support team to discuss additional protection measures for your account.

Remember that asking for help is a sign of strength, not weakness. Early intervention leads to better outcomes.

Professional organisations across India offer confidential support, counselling, and treatment for gambling addiction. These resources are available to help you or your loved ones.

External help organisations in India:

• Gamblers Anonymous India – Peer support groups across major cities. Visit www.gamblersanonymous.org.in for meeting schedules.
• NIMHANS (National Institute of Mental Health and Neuro Sciences) – Provides addiction counselling services. Contact: +91-80-2699-5000 or visit www.nimhans.ac.in
• Mpower – Mental health initiative offering gambling addiction therapy. Call their helpline: 1800-120-820-050 or visit www.mpowerminds.com
• iCall Psychosocial Helpline – Free counselling services by TISS. Call: +91-22-2556-3291 or email [email protected]
• Fortis National Mental Health Programme – Confidential addiction counselling. Helpline: 1800-102-0208
• BeGambleAware India – Online resources and self-assessment tools. Visit www.begambleaware.org

These organisations provide free or affordable services. Do not hesitate to reach out.

If you are experiencing difficulties with gambling or need assistance with responsible gaming tools, JB Casino support is here to help. Our team can guide you through account controls and connect you with appropriate resources.

Ways to contact our support team:

• Live Chat – Available 24/7 through the JB Casino website. Click the chat icon in the bottom right corner.
• Email Support – Send your query to [email protected]. We respond within 24 hours.
• WhatsApp – Message us on +91-XXXXX-XXXXX for quick assistance.
• Responsible Gaming Section – Access self-exclusion, deposit limits, and reality check settings directly in your account dashboard under “Responsible Gaming Tools”.

Our team treats all conversations with complete confidentiality. We are committed to supporting your wellbeing.