Responsible Gaming

Responsible gaming at JB is about your safety and control. Gambling involves risk, so set limits before you play. You have access to tools like deposit limits, reality checks, time-outs, and self-exclusion. You can manage your activity and protect your finances and wellbeing. Support is available if you need help.

Responsible gaming at JB: set limits; deposit limits, reality checks, time-outs, self-exclusion; support protects finances.

Basic Principles of Responsible Gaming

Gambling always carries the risk of financial loss. Keep play safe, informed, and under control. Our responsible gaming policy sets standards for safe play.

Follow these useful tips to play responsibly:

  • Set a budget you can afford to lose; keep gambling funds separate from essentials.
  • Decide your deposit, loss, and time limits before you start.
  • Use JB responsible gaming tools such as deposit limits, reality checks, time-outs, and self-exclusion.
  • Play for entertainment, not to make money or recover losses.
  • Take regular breaks to avoid long sessions and fatigue.
  • Avoid gambling when stressed, tired, or under alcohol or drugs.
  • Do not borrow or use credit for betting.
  • Track your spending and playing time in your account history to stay in control.
  • Only adults 18+ may use the service; keep minors away from gambling content and devices.
  • Seek help early if control feels difficult; support is available.

How to Recognize Betting Addiction?

Betting addiction can develop gradually and affect anyone. It is a serious condition; warning signs can touch your money, mood, and daily life.

Signs that you or someone you know may need help:

  • Preoccupied with gambling or planning the next play.
  • Needing to stake more for the same excitement.
  • Chasing losses after a setback.
  • Hiding or lying about gambling activity.
  • Spending beyond set limits or budget.
  • Using money meant for bills or essentials.
  • Feeling irritable, anxious, or low when not playing.
  • Skipping work, studies, or family duties to gamble.
  • Trying to stop but struggling to control betting.
  • Borrowing, selling items, or new debts due to gambling.

How to Deal with Betting Addiction?

Support is available, and practical steps can reduce harm. Take action early to protect your wellbeing and regain control.

Practical recommendations to help you manage gambling:

  • Set firm deposit, loss, and session limits; follow them without exception.
  • Enable reality checks and time-outs in your account to pace play.
  • Consider self-exclusion on JB for a cooling-off period.
  • Make a written budget and use only disposable income for gambling.
  • Do not chase losses; end the session once your limit is reached.
  • Remove saved payment methods and enable device/app locks.
  • Install blocking software to limit access to gambling sites and apps.
  • Plan no-gambling days and schedule alternative activities.
  • Seek professional counselling and peer support as early as possible.
  • Share your plan with a trusted person for accountability and support.

Resources for Getting Help

If you need help for gambling-related harm, speak to trained professionals. India offers confidential support through national services and specialist organisations.

External support organisations in India:

Customer Support

If you are concerned about your gambling, you can contact JB support for guidance on account controls and protection. The team can explain tools, adjust limits, or help you take a break.

Ways to contact support in India:

  • Live Chat in the Help section, available 24×7.
  • Email support via the Help Centre form in your account.
  • In-app Message Centre from Account Settings.
  • Responsible Gaming request form for self-exclusion or limit reviews.

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